I am a mixed-method researcher with over 8 years of experience designing experiments, conducting interviews, and analyzing data in both industry and academia environments. I use a wide variety of research methods, e.g., log analysis, surveys, and user interviews, to understand people's pain points and needs. In my everyday work, I remind myself that I am users' strongest advocate. Only by addressing real users' problem can a product grow its value and impact organically.
I am currently a Senior User Experience Researcher at Classkick. Previously, I was a PhD student in the Human-Computer Interaction Institute at Carnegie Mellon University. Advised by Jason Hong and Robert Kraut, I studied how social interactions influence one's subjective well-being. Specifically, by leveraging behavioral data and self-reports collected on smartphones, I applied statistical models, e.g., hierarchical linear models, to understand the role of different types of social interactions on one's well-being.
During the course of my PhD, I worked and consulted at Disney Research and Facebook. Prior to that, I received my B.S. in Cognitive Science at Carnegie Mellon University. Check out my CV or (much shorter) resume.
What Are Meaningful Social Interactions in Today’s Media Landscape?
Introducing a more holistic framework for thinking about social interactions in this technology-centric age. Published in Social Media + Society (2020).
Intermanual Apparent Tactile Motion
A work exploring the usage of haptic (touch) illusions in enriching media content. Published in World Haptics Conference (2015) and IEEE Transactions on Haptics (2017).
Beacon: Decision Aid for COPD Patients
Creating a tool to educate patients about risks and benefits of each treatment for severe Chronic Obstructive Pulmonary Disease (COPD) and help them connect their values and individual circumstances with their treatment choice.